Sound Stopped working

Reported Problems: After playing a game the sound stopped working and it didn’t come back after rebooting.

Successful Remote Connection: Yes

Findings: Sound driver appeared normal but no audio coming from speakers.

Resolution: Had user check basic connections. Deleted sound card driver and rebooted computer. Sound was re-installed and started working again.

Length of Call: 24 minutes

Cost of Service: $24.00

3 comments to Sound Stopped working

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